Reputation Matters
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Posted On: 4/4/2025
Being treated with respect and kindness
I called the office in the beginning of April to get the amount that I owed for my rent. It was very nice to talk to Sydney. ... She was very kind and very understanding. it only took her an it only took her a couple minutes to find the amount that I needed to pay for this month and she was kind enough to look into it for me. She also took a look at my referral for maintenance and tried to get it up, but like she said emergencies come first, and she apologized and said that they would get to it as soon as they could, she was very kind and understanding and it was very nice to talk to her. I’ve lived here for three years, and she has been one of the nicest people that I have run into in the office I also have great respect for Anna too. I appreciate their time and I appreciate their understanding. I hope you have a good day thank you Felicia . Read More about Being treated with respect and kindnessBy: 522
Thank you for sharing a review about your experience with Sydney and Anna! We are always happy to answer any questions you have and assist you with anything you might need. It's our goal to treat our residents with the utmost professionalism and we're happy to assist you! - The Heritage at Stone Mountain Team
Source: Property Site
Posted On: 9/15/2023
Scott is too notch!
The new maintenance man ( Scott ) is amazing. He arrived and fixed an issue we’ve been trying to get fixed for over a year ... now. He followed up at the end of the day when he wasn’t able to make it as planned and then stayed past business hours the following day to make sure I was taken care of. Excited to not have our requests disappear into the abyss anymore! Read More about Scott is too notch!By: Anonymous
Thank you for taking the time to share such a nice review about the service you received from Scott! We are thrilled that everything was taken care of and that your experience was such a great one. If there's anything you need from us don't hesitate to reach out. We're more than happy to help! Thank you, again! - The Heritage at Stone Mountain Team
Source: Property Site
Posted On: 11/1/2022
Staff
I would just like to start by saying thank you to Jasmine, Bryan, and Alex for for being so kind and helpful with anything ... I have needed the past couple of years I’ve lived here. As well as making my transfer, to my new 2 bedroom so easy. I would also like to thank Derrick and the whole maintenance crew. They have always been fast and on top of all my maintenance requests. Love the whole staff and I will be recommending heritage to all my friends and family. Read More about StaffBy: Trevor Ratledge
Hello Trevor,
We can't thank you enough for taking the time to acknowledge our staff. We always want to give our residents the best possible service and we couldn't be more delighted to hear your feedback. We value your opinion and recommending our community to friends and family is a tremendous compliment. Thank you so much! - The Heritage at Stone Mountain Team
Source: Property Site
Overall Rating
1.5/5Ratings By Category
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